Remote Support

//Remote Support
Remote Support 2018-08-01T18:24:04+00:00

Consulting

Act! Free Trial

Remote Consultation and Training

ACT Consulting and Training across the Nation and around the World.

GoToMeeting and GoToAssist Services has enabled us to remotely support and train individuals and companies nationwide and beyond..

Using the latest technology, MIS provides remote ACT training and consultation. These two web based services from Citrix in combination are suitable for nearly all training, consulting and support requirements, whether you are around the corner from our office or across the globe. And there is no software for you to buy!

With GoToAssist, we can join you “virtually” and quickly at your desktop and either talk you through tasks as we observe, or – with your permission – take control of your desktop to resolve technical issues and show you how to complete tasks. GotoAssist is more installation and support oriented. We can reboot  and log back into it work unattended if so desired.

Benefits of Online ACT Training, Consulting and Support Using GoToMeeting or GotoAssist.

  • Faster resolution of issues – no travel time.
  • No minimun time requirement.
  • Long-distance consulting and training
  • One to one or one to many sessions*
  • Training and consulting with multiple people at multiple locations* simultaneously
  • Save consultant travel charges

*There is no additional charge for up to 16 participants. Call 800-550-4647 for details.